Terms and Conditions

This page sums up the rules that apply when you play at Nitro Casino. The full binding text is our Terms and Conditions. If a translation differs, the English wording decides.

Who runs Nitro Casino

Nitro Casino belongs to BP Group Ltd, a Maltese company. Our licence comes from the Malta Gaming Authority under number MGA/B2C/203/2011. Maltese law governs the agreement between you and us.

Opening an account

You need to be 18 or older, a private person and the only user of your account. Each person and household may hold a single account. Please keep your name, address, country, e-mail and phone number current, and check that online play is allowed where you live.

Checks on your identity

We can ask for documents at any moment to confirm who you are, your age, your address and your right to use a card or wallet. Until the checks are complete we can hold back payouts.

Money in your account

Deposits come from a method in your own name. Business cards and accounts belonging to someone else are refused. Every deposit has to be staked in full once before you ask for a payout. We pay no interest on balances.

Payouts

Payouts need our approval and normally go back to the method you deposited with, in your own name. Limits per transaction depend on the method and can change. Once a bet is placed it is final and cannot be cancelled.

Bonuses

Each campaign has its own conditions, and our Casino and Bonus Rules apply on top of them. A bonus can be used by the person it was offered to only. Bonuses gained through linked or duplicate accounts are voided.

Inactive accounts

When nobody logs a deposit or a bet for 12 months, the account counts as inactive. We let you know beforehand. From then on a monthly fee of €5, or the same value in your currency, can be taken until you play again or the balance reaches zero.

Closing your account

Ask our support team and we close the account within 24 to 48 hours and confirm it by e-mail. Any funds you are owed are paid back. If we closed an account because of gambling addiction or fraud, its owner may not open a new one.

Complaints

Send any complaint to our support team first. If we cannot settle it, you can take the case to eCOGRA, an independent dispute service that is free for you, or to the Malta Gaming Authority.